The DTG (direct to garment) and Transfer decorator is responsible for setting up multiple machines effectively to produce orders in conformance with customer specifications while minimizing waste and maximizing efficiency. They will ensure color accuracy and print quality while meeting customer deadlines. The Operator performs scheduled preventive maintenance and troubleshoots problems as needed.

Primary Duties and Responsibilities

  • Operates and maintains various types of decorating equipment, including a direct-to-garment printer, a pretreatment machine, multiple heat presses and a conveyor oven.

  • Managing open jobs to ensure maximum output and on-time delivery.

  • Properly clean, maintain, and calibrate machines.

  • Monitor color and image quality with every order. 

  • Maintain and troubleshoot print quality issues.

  • Coordinate with Maintenance team for any machine issues and repairs.

  • Inventory and maintain supplies needed for production.

  • Responsible for the overall safety and cleanliness of equipment and area.

Secondary Duties and Responsibilities

  • Help other production departments meet deadlines.

  • Cross train throughout all production departments to expand job knowledge.

  • Train others on this position’s duties and responsibilities.

  • Perform online research, attend webinars, communicate with vendors and trade specialists to self-educate, troubleshoot and improve processes



  • Education:

    • High school diploma or equivalent

  • Experience:

    • 2-3 years digital print experience and/or training preferred.

Knowledge, Skills, Abilities, and Competencies:

  • Basic math and computer skills.

  • Reading comprehension.

  • Ability to work independently and with others.

  • Strong attention to detail and focused on quality.

  • Ability to multitask.

  • Willingness and desire to learn new processes and software.

  • Able to recognize color variation.

  • Organized.

  • Coachable and open to change.

  • Strong communication skills.

  • Ability to establish priorities and problem solve under high volume scenarios.

  • High level of discipline and ability to follow routines and processes.

  • Flexible and adaptable to changing workload and information.

  • Able to work overtime as needed to ensure on time delivery.

  • Ability to stand for long periods of time.

  • Ability to lift 50 pounds.