The Embroidery Machine Operator is responsible for checking orders for the correct quantity, colors, sizes, and style of varying substrates prior to decoration. The Machine Operator maintains and manages the quality of embroidered designs before sending them to the packaging station by comparing previously ran designs to proofs and utilizing the documented machine settings.

Primary Duties & Responsibilities:

  • Properly clean, maintain, and calibrate machines.

  • Select the proper art files, thread, needles and backing.

  • Program, adjust and change machine settings as needed.

  • Hoop product, load and unload items to/from the machine.

  • Troubleshoot issues to maintain decoration quality during runs.

  • They must also document any machine settings or supplies used on new designs to ensure they are running the same way in the future.

  • Maintain a clean, safe and organized workspace through daily cleaning.

Secondary Duties & Responsibilities:

  • Trim loose threads, remove backing, fold, bag, and package orders according to department standards.

  • Stage orders in an organized and efficient manner for all Machine Operators.

  • Help other production departments meet deadlines.

  • Cross train throughout all production departments to expand job knowledge.

  • Train others on this position’s duties and responsibilities.

  • Operators will occasionally hem pants on an industrial sewing machine when necessary.


  • Education:

    • High school diploma or equivalent

  • Experience:

    • Prior sewing experience preferred but not required.

  • Basic math and computer skills.

  • Reading comprehension.

  • Ability to work independently and with others.

  • Strong attention to detail and focused on quality.

  • Ability to multitask.

  • Willing to learn new processes and software.

  • Able to recognize color variation.

  • Organized.

  • Good dexterity.

  • Coachable and open to change.

  • Strong communication skills.

  • Ability to establish priorities and problem solve under high volume scenarios.

  • High level of discipline and ability to follow routines and processes.

  • Flexible and adaptable to changing workload and information.

  • Able to work overtime as needed to ensure on time delivery.

  • Ability to stand for long periods of time.

  • Ability to lift 50 pounds.