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General Job Description

The role of the graphic designer is to collaborate with sales, production and the client, to best turn our customers’ visions into a reality. This provides a great customer experience and ensures that clients and businesses get their message across in ways that are memorable, effective and aesthetically pleasing. The graphic designer combines creativity and artistic talent by being a mastery of technologies in order to create images for a variety of products and clients. They learn multiple decoration methods and the proper techniques to deliver the best possible product both by research and by working hands-on and side-by-side with our production teams. They will produce proofs and set up production files within standard turnaround times and work to minimize revisions on proofing and production, maximizing productivity to reduce cost per job.

Primary Duties and Responsibilities:

  • Contribute ideas and/or design artwork to fulfill customer specifications.

  • Produce proofs as needed and as specified on the sales order for customer review and approval 

  • Ensure brand guidelines are consistently met

  • Set up production files accurately and consistently based on decoration method 

  • Collaborate with multiple departments across the company and vendors to ensure follow through on all creative deliverables. 

  • Manage multiple projects at once by prioritizing and coordinating the flow of information internally and/or externally.

Secondary Duties and Responsibilities:

  • Solve business challenges through smart production

  • Participate in process improvement efforts and various production meetings to foster a positive and creative impact on the business. 

  • Catalog and reference art for future projects 

  • Other duties as assigned

Qualifications for the Job:

  • Education:

    • Bachelor’s degree in graphic design and 3+ years of similar experience.

  • Core Competencies: 

    • Excellent technical skills in Illustrator. InDesign and Photoshop required.

Knowledge, Skills, Abilities, and Competencies:

  • Ability to learn multiple decoration methods and proper technique to deliver the best possible product. 

  • Excellent conceptual skills and the ability to develop creative solutions

  • Meticulous attention to detail and robust proofreading skills

  • Strong time management skills/ability to handle multiple projects at once

  • Must possess strategic thinking in a fast-paced environment

  • Keen eye for the smallest details for reviewing final files, proofs, and ensuring standards across color, font, production quality and more. 

  • Ability to adapt and help improve and streamline processes. 

  • Maintains composure in stressful situations. 

  • Excellent communication skills, both written and verbal, along with the ability to listen for understanding to execute the work according to the customer’s needs. 

  • Process-oriented self-starter who stays up to date with new production techniques and trends through research and education.

  • Customer Service: Must provide timely and accurate responses to all business associates and customers.

  • Must organize work in a systematic way.

  • Intuitive/Open minded: Must be able to see opportunities, develop, and implement creative solutions to complex problems.

  • Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure.

  • Deadline Driven: Consistently hits deadlines and able to independently prioritize projects and manage a fast-paced project pipeline and participate in cross-functional workflow

  • Able to work independently and figure out what we need and how to get it done but understand when to ask for help.

  • Positive, self-motivated, and collaborative. Constantly working smart to develop ways to stay efficient and forward thinking.

  • Able to work established hours of work schedule.

  • Able to work overtime as needed to ensure on time delivery.

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