TeamWorld is seeking a driven and energetic team player as a full-time Inside Sales Manager. We are a leading promotional products distributor servicing customers world-wide. The ideal candidate will be a natural leader, teacher, and mentor who knows how to motivate and develop a high performing team while being positive and enthusiastic. We're seeking someone with a proven track record of building structure, improving sales processes and monitoring key performance metrics to deliver a great customer experience while achieving company growth.


  • Supervise, coach and lead team of Inside Sales professionals and Account Managers

  • Provide on-going motivation and documented training of Inside Sales Team on selling techniques, methods, and procedures to ensure their success, utilizing best practices

  • Direct department activities to achieve sales goals

  • Manage day-to-day performance of all sales team members and deliver reviews

  • Establish and foster a culture built on great customer relationships and in-depth knowledge of our customers' business

  • Must be able to contribute to building of internal systems and processes

  • Ability to lead through positive reinforcement, coaching, and mentoring

  • Build a customer-focused staff dedicated to great service and committed to consistent excellence

  • Continually identify areas of improvement to increase efficiency and productivity

  • Create an environment of consistency through training, scripts, and automation focused around CRM software

  • Performs other duties as assigned


  • Bachelor's Degree desired or equivalent of at least 3-5 years in a Sales role with responsibilities in managing a team in an inside sales environment

  • Proven history of responsiveness, sense of urgency, and focus on results.

  • Impeccable character and exemplary work ethic

  • Strong interpersonal skills

  • Exceptional written and oral communication skills

  • Intrinsically motivated with a track record of self-development and continuous improvement

  • Expertise as a developer of people in all aspects of performance: communication, relationships, selling skills, utilization of tools, and conflict resolution

  • Excellent organizational and computer skills

  • Excellent problem-solving skills with the ability to identify problem situations before they escalate

  • Fluency in Salesforce/CRM systems as well as strong Microsoft Word, Excel and PowerPoint skills

  • Ability to work in an extremely fast-paced and deadline driven environment

  • Ability to multi-task and prioritize based on business needs

This is a full-time, salaried position with commission and benefits.

Compensation will be commensurate with experience.