Terms of Use
Effective Date: February 09, 2026
Welcome to the TeamWorld Company Store website (the “Site”), operated by TeamWorld, Inc. (“TeamWorld,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of the Site, including purchases made through the Site, account functionality, and any related services, content, and communications.
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Statement. If you do not agree, do not use the Site.
1. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page and update the “Effective Date” date above. Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.
2. Eligibility and Permitted Use
You represent and warrant that:
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You are at least 18 years old (or the age of majority in your jurisdiction), and
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You have legal capacity to enter into a binding agreement.
3. Account Registration and Security
Certain features may require an account. You agree to:
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Provide accurate, current, and complete information,
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Maintain and promptly update your account information,
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Keep your login credentials confidential, and
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Accept responsibility for all activity under your account.
4. Intellectual Property Rights of TeamWorld
All content and materials on the Site, including text, graphics, logos, icons, images, audio/video content, software, code, compilations, and the selection, coordination, arrangement, and overall look and feel of the Site (collectively, “Site Content”), are owned by TeamWorld, its affiliates, licensors, or content suppliers, and are protected by copyright, trademark, trade dress, and other applicable intellectual property laws.
Subject to your compliance with these Terms, TeamWorld grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site solely for your personal or internal business purchasing purposes.
Except as expressly authorized in these Terms or with TeamWorld’s prior written consent, you may not:
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reproduce, copy, modify, adapt, translate, distribute, republish, transmit, display, perform, license, sell, or create derivative works from any Site Content;
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use TeamWorld trademarks, service marks, trade names, logos, trade dress, or other brand features;
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use framing techniques, meta tags, hidden text, or TeamWorld’s trademarks/brand terms in keyword advertising;
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use bots, crawlers, spiders, scraping tools, data-mining tools, or other automated means to access, collect, extract, or index Site Content;
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circumvent or interfere with the Site’s security features, technical protections, or access controls;
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build, publish, or assist in building a database, index, or catalog containing substantial portions of Site Content, pricing, inventory, or catalog data;
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use Site Content to train, fine-tune, or otherwise develop any machine learning or artificial intelligence model, except where expressly permitted in writing.
All rights not expressly granted are reserved by TeamWorld.
The absence of any TeamWorld trademark, trade name, service mark, logo, or other brand feature from any list on this Site does not constitute a waiver of any TeamWorld intellectual property rights. Unless otherwise indicated, TeamWorld names, logos, product/service names, slogans, and related brand features are owned by TeamWorld or its licensors. All third-party names, logos, trademarks, and service marks are the property of their respective owners.
Unauthorized use of TeamWorld intellectual property is prohibited and may violate applicable law. TeamWorld reserves all rights and remedies, including the right to seek injunctive relief where appropriate.
For trademark or brand-use permission requests, contact: info@teamworld.com
5. User Content, License, and Feedback
If you submit or provide reviews, comments, suggestions, ideas, artwork, logos, product customization content, files, text, images, or other materials through the Site (collectively, “User Content”), you represent and warrant that you own or control all rights necessary to submit such User Content and to grant the rights set forth in these Terms.
You further represent and warrant that your User Content does not and will not:
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plagiarize, infringe, misappropriate, or otherwise violate any third-party right, including any trade secret, copyright, trademark, trade dress, patent, privacy, publicity, or other personal or proprietary right;
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contain material that is unlawful, fraudulent, defamatory, libelous, obscene, pornographic, indecent, threatening, abusive, harassing, hateful, discriminatory, or otherwise objectionable;
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contain malicious code, malware, spyware, viruses, corrupted data, or any other harmful or disruptive component;
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be false, misleading, or likely to deceive any person; or
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violate any applicable law, regulation, or contractual restriction.
By submitting User Content, you grant TeamWorld a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable license to host, store, reproduce, adapt, modify, create derivative works from, publish, display, distribute, and otherwise use such User Content as reasonably necessary to operate, provide, improve, and market the Site and related services, including order fulfillment, customization workflows, customer support, and promotional display of completed work (unless otherwise agreed in writing).
Except for personal data governed by the Privacy Statement and except as otherwise agreed in writing, User Content is provided on a non-confidential and non-proprietary basis. TeamWorld is not obligated to treat User Content as confidential, attribute authorship, or pay compensation for use of User Content.
If you provide suggestions, proposals, enhancement requests, or other feedback regarding the Site, products, or services (“Feedback”), such Feedback is voluntary and non-confidential, and you grant TeamWorld an irrevocable, perpetual, worldwide, royalty-free, fully paid-up, transferable, sublicensable license to use, reproduce, modify, publish, distribute, and otherwise exploit the Feedback for any lawful purpose without notice, attribution, or compensation to you.
TeamWorld reserves the right (but not the obligation), in its sole discretion and without prior notice, to remove, refuse, or disable any User Content, suspend related accounts, and/or take any other action TeamWorld deems appropriate if User Content or related conduct violates these Terms (or their intent), applicable law, or third-party rights, or is disruptive to the Site or other users.
To the fullest extent permitted by law, you waive and agree not to assert claims against TeamWorld arising from TeamWorld’s use of User Content or Feedback as authorized by these Terms.
DMCA Copyright Policy (17 U.S.C. § 512).
TeamWorld responds to notices of alleged copyright infringement in accordance with the DMCA. If you believe content on the Site infringes your copyright, send TeamWorld’s Designated Agent a written notice including: (1) identification of the copyrighted work, (2) identification of the allegedly infringing material and its location (e.g., URL), (3) your contact information, (4) a good-faith statement that the use is not authorized, (5) a statement under penalty of perjury that the notice is accurate and you are the copyright owner or authorized to act on the owner’s behalf, and (6) your physical or electronic signature.
Designated Agent: TeamWorld, Inc., Attn: DMCA Agent, 498 Conklin Ave, Binghamton, NY 13903, info@teamworld.com.
If TeamWorld removes or disables material based on a DMCA notice, the affected user may submit a counter-notification as permitted by 17 U.S.C. § 512(g). TeamWorld may restore the material in accordance with the DMCA.
TeamWorld may terminate accounts or access privileges of repeat infringers in appropriate circumstances.
6. Product Information, Pricing, Availability, and Order Acceptance
We strive for accuracy, but we do not warrant that product descriptions, pricing, images, specifications, lead times, availability, or other Site content is complete, current, reliable, or error-free.
To the fullest extent permitted by law, we reserve the right, at any time and without prior notice, to:
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correct errors, inaccuracies, or omissions;
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change or discontinue products or services;
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modify prices;
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limit available quantities; and
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refuse, reject, cancel, or limit any order, including after an order is submitted or an order confirmation is sent.
Your receipt of an electronic or other form of order confirmation does not constitute TeamWorld’s acceptance of your order, nor confirmation of an offer to sell. TeamWorld may, in its discretion, accept or decline any order for any lawful reason, including quantity limitations, pricing or listing errors, product unavailability, or suspected fraud/unauthorized activity.
TeamWorld may fulfill an order in a quantity less than the quantity requested. If a material reduction or cancellation occurs after payment is processed, TeamWorld will provide notice and issue an appropriate credit or refund in accordance with applicable law and TeamWorld policy.
TeamWorld may require additional verification, information, or confirmation before accepting or fulfilling any order, including verification of identity, payment method, shipping address, or tax-exempt status (if applicable).
7. Orders, Payment, and Taxes
By placing an order, you represent that all billing/payment information is accurate and that you are authorized to use the selected payment method.
You agree to pay all charges incurred, including applicable taxes, shipping, handling, and other disclosed fees. Additional terms may apply to corporate accounts, affiliate programs, and custom orders.
8. Prohibited Conduct
You agree not to:
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Violate laws, regulations, or third-party rights,
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Interfere with Site security or operation,
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Upload malicious code, viruses, or harmful content,
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Engage in fraudulent, deceptive, abusive, or harassing behavior,
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Impersonate any person/entity,
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Attempt unauthorized access to accounts, systems, or networks.
You agree to comply with all applicable laws, statutes, ordinances, and regulations in connection with your use of the Site and your purchase of products or services through the Site. TeamWorld may, in its sole discretion, report actual or suspected violations of law to law enforcement or other appropriate authorities. If TeamWorld becomes aware of potential or suspected violations of these Terms or the Privacy Statement, TeamWorld may (but is not obligated to) investigate and take appropriate enforcement action, including suspending or terminating access, canceling orders, and removing or disabling content. You agree to cooperate with any such investigation. You acknowledge that violations of these Terms or the Privacy Statement may result in civil and/or criminal liability.
9. Third-Party Links and Services
The Site may include links to third-party websites or services not controlled by TeamWorld. We are not responsible for their content, policies, accuracy, or practices. Your use of third-party sites is at your own risk and subject to their terms.
Advertising, Sponsorships, and Third-Party Offerings
The Site may include advertisements, sponsorships, co-branded pages, or listings provided by third parties. Such third parties are solely responsible for the content they submit, including compliance with applicable law and the accuracy of claims. TeamWorld does not control, endorse, or guarantee third-party advertisements, sponsorships, products, services, or content, and is not responsible for any act or omission of any advertiser,
sponsor, merchant, or other third party.
Certain products or services made available through or referenced on the Site may be offered by third parties rather than TeamWorld. TeamWorld does not undertake to examine or evaluate, and does not warrant, any third-party offerings. Your interactions with third parties are solely between you and that third party and are subject to their terms and policies.
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10. Privacy
Your use of the Site is also governed by TeamWorld’s Privacy Statement, which is incorporated into these Terms by reference and forms part of this agreement.
The current Privacy Statement is available at: https://teamworld.company-store.net/privacy-statement
11. Shipping, Delivery, and Order Changes/Cancellations
This section applies to e-commerce orders placed through the Site.
11.1. Order Phases
For purposes of order changes and cancellations, TeamWorld uses the following phases:
Pre-Production Phase: From order submission until production work begins (including order intake, artwork review, proofing).
Production Phase: From the earlier of (a) the start of manufacturing, decoration, or personalization, or (b) TeamWorld’s purchase of, or non-cancelable commitment to purchase, any components, raw materials, packaging, or third-party services specifically for the Order, until the Order is released for shipment.
Shipping Phase: From carrier handoff through delivery.
11.2. Changes/Cancellations by You
(i) Before Pre-Production Begins
You may request a change or cancellation, generally without a change/cancellation fee. Revised pricing may apply if your requested changes affect product, quantity, decoration method, turnaround, freight, or other cost components.
(ii) During Pre-Production
You may request a change or cancellation; however, you must pay for work already performed and non-recoverable costs incurred up to that point (for example, artwork/prepress/setup charges, sourcing costs, and supplier pass-through fees). Revised pricing may apply to changed orders.
(iii) After Production Phase Begins
If you cancel after production has begun, you remain responsible for the full original quoted order amount, plus any additional non-recoverable costs incurred due to your requested changes (if any).
11.3. Cancellation by TeamWorld
TeamWorld may refuse, limit, or cancel orders in its discretion (including for fraud concerns, pricing/content errors, inventory constraints, shipping limitations, legal/compliance issues, or Terms violations). If TeamWorld cancels an order after payment, TeamWorld will issue a refund consistent with applicable law.
11.4. Delivery Terms and Risk Allocation
Delivery dates are estimates and are not guaranteed. Carriers may not call before delivery. TeamWorld is not responsible for delivery failure or quality issues caused by: (a) incorrect/incomplete address information, (b) recipient unavailability, (c) rerouting requested by customer, or (d) improper handling/storage by recipient after delivery.
11.5. Promotions
Unless expressly stated otherwise, promotions cannot be combined. Limit one promotion per order. Free shipping offers (if any) apply only as stated in the applicable promotion terms.
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12. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM RELATING TO PRODUCT CONDITION, DEFECT, NONCONFORMITY, SHORTAGE, DAMAGE, OR DISSATISFACTION MUST BE SUBMITTED IN WRITING WITHIN THIRTY (30) DAYS AFTER DELIVERY OF THE APPLICABLE PRODUCT. IF A CLAIM IS NOT SUBMITTED WITHIN THAT 30-DAY PERIOD, THE PRODUCT WILL BE DEEMED ACCEPTED, AND THE CLAIM WILL BE WAIVED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
TEAMWORLD DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY OR RIGHT THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TEAMWORLD AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, PRODUCTS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, TEAMWORLD’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO TEAMWORLD FOR THE APPLICABLE ORDER GIVING RISE TO THE CLAIM, OR (B) US$100.
14. Indemnification
You agree to defend, indemnify, and hold harmless TeamWorld, its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
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Your use of the Site,
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Your User Content,
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Your violation of these Terms, or
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Your violation of any law or third-party right.
15. Dispute Resolution; Arbitration; Class Action Waiver
Please read this section carefully. It affects your legal rights.
a. Informal Resolution First.
Before filing a claim, you agree to attempt to resolve the dispute informally by contacting TeamWorld at info@teamworld.com.
b. Binding Arbitration.
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or products/services purchased through the Site will be resolved by confidential binding arbitration in Binghamton, New York, administered by the American Arbitration Association (AAA) under its applicable rules.
c. IP and Certain Equitable Claims Excluded.
Either party may seek injunctive or other equitable relief in a state or federal court in New York for actual or threatened infringement/misuse of intellectual property rights.
d. Class Action and Consolidated Proceedings Waiver.
To the fullest extent permitted by law, claims must be brought on an individual basis only. No class action, collective action, private attorney general action, or consolidated proceeding is permitted in arbitration or court.
e. Jury Trial Waiver (Where Arbitration Is Not Applied).
If any claim proceeds in court rather than arbitration, each party waives, to the fullest extent permitted by law, any right to a jury trial.
16. Governing Law and Venue
Except as otherwise required by applicable law or provided in Section 15, these Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles. For matters properly brought in court, exclusive venue is in the state or federal courts located in Broome County, New York, and you consent to personal jurisdiction there.
TeamWorld makes no representation that the Site or its content is appropriate or available for use outside the United States. Persons who access the Site from outside the United States do so at their own initiative and are responsible for compliance with local laws.
17. Termination
We may suspend or terminate your access to the Site, in whole or in part, at any time, with or without notice, if we believe you violated these Terms or applicable law, or for security/risk reasons.
Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnity, dispute resolution, and governing law) will survive.
18. Electronic Communications
By using the Site, creating an account, or providing contact information, you consent to receive electronic communications from TeamWorld regarding your account, orders, and legal notices. You may also opt in/out of marketing communications as provided in our policies.
19. Severability; No Waiver; Entire Agreement
If any provision is held unenforceable, the remaining provisions remain in effect. TeamWorld’s failure to enforce any right is not a waiver. These Terms, together with the Privacy Statement and any additional posted policy applicable to your use, constitute the entire agreement between you and TeamWorld regarding the Site.
Headings and section titles are for convenience only and do not affect the interpretation of these Terms.
20. Contact Information
For questions about these Terms, contact:
TeamWorld, Inc.
498 Conklin Ave
Binghamton, NY 13903
